Below are explained your rights regarding the processing of your data.
1. Right to access You have the right to access your own data. This includes information about the purposes of the processing, recipients of the data, and the retention periods.
2. Right to rectification You can ask us to rectify your data. You also have the right to complete incomplete data by sending an email to us.
3. Right to be forgotten You have the ‘right to be forgotten.’ Upon request, we will erase your data without undue delay. However, we may not always delete all your data. Sometimes, processing may still be necessary for legal obligations or for establishing, exercising, or defending claims.
4. Right to restriction of processing In principle, you have the right to restrict the processing of your data, for instance, if you believe your data is inaccurate or the processing is unnecessary.
5. Notification of rectification, erasure, or restriction Unless it is impossible or requires disproportionate effort, we will inform the recipients of your data about each rectification, erasure, or restriction of processing.
6. Right to data portability You have the right to data portability. This means you can request to receive your data and store it for personal reuse. You have this right only regarding data you have provided to us yourself and when processing is based on consent or a contract in which you are a party.
7. Withdrawal of consent If data processing is based on consent, you have the right to withdraw that consent at any time. The processing of your data before withdrawal remains lawful.
8. Right to object In principle, you have the right to object to the processing of your data. After your objection, we will generally stop processing your data.
9. Complaint to the Data Protection Authority or the Court If you believe that the processing of your data violates the law, you can contact our Privacy Manager. You also have the right to file a complaint with the Data Protection Authority (DPA) or take the matter to court.
10. Limitations of Your Rights Sometimes, we can limit your rights, for instance, to prevent, investigate, detect, and prosecute criminal offenses, such as fraud.
You can direct any request to our Privacy Manager. To ensure that a request is made by you, we ask you to send a copy of your ID with the request. In this copy, please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) for your privacy protection.